
Cortex XSOAR and AgentiX: from automation to the agentic SOC
Adopt an automation-first mindset for incident response. Leave repetitive work to automation and complex investigations to AI agents, while you stay in control.
Putting humans on the front line of incident response is no longer sustainable
As alert volume grows, analysts cannot investigate every incident by hand. Cortex XSOAR reduces alert noise, surfaces critical incidents and automates repetitive tasks with playbooks. Incident data, indicators and threat intel come together in one place, and the team collaborates in a real-time war room.
Cortex AgentiX is positioned as the next generation of XSOAR: AI agents grounded in your organisation’s context and policies reason, plan and execute workflows to resolve incidents independently. Agents are bound by the same roles and permissions as analysts, with human approval for high-impact actions.

Key capabilities
Playbook automation
Automate manual workflows with prebuilt content packs and a visual playbook editor.
Expert AI agents
Agents available 24/7 plan and carry out complex workflows, prompted in real time or triggered automatically.
Full control
Decide when agents act independently and when they need approval.
Dynamic AI reasoning
Drop natural-language prompts into playbooks to automate tasks such as summarising raw logs.
API or MCP
1,100+ prebuilt integrations and native Model Context Protocol support.
Threat intel management
Map external threats to SOC incidents and turn intelligence into action.
Cortex XSOAR and AgentiX with Albisec
We design, deploy and operate Cortex projects around your existing SOC processes, log sources and team structure.
- Analysis of your current SIEM, EDR and automation tools, and a migration plan
- Data source integration and tuning of detections and playbooks to your environment
- Phased rollout starting with a pilot group
- 24/7 support, version management and periodic health checks
Official product page:paloaltonetworks.com/cortex/cortex-xsoar
More in the Security operations family
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Learn moreCortex Xpanse & Exposure Management
Internet-facing asset discovery and AI-driven vulnerability prioritisation.
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Learn moreFrequently asked questions
What is SOAR?
Security Orchestration, Automation and Response is the platform category that connects security tools, automates incident response with playbooks and enables analyst collaboration.
Does AgentiX replace our existing XSOAR playbooks?
No. AgentiX enriches existing playbooks with AI reasoning; agents can run inside or alongside playbooks.
Can agents take uncontrolled actions?
Agents are bound by the same roles and permissions as analysts, and human approval can be required for high-impact actions.
Talk to our experts about your Palo Alto Networks project
A new deployment, a firewall migration or a support contract: tell us what you need and we will map out the right path with a free initial assessment.
